The Latest News
Temp-Controlled Smart Delivery Box Enters U.S. Market
The DeliBox is designed to secure the bridge from the restaurant to the table without compromising food quality or temperature.
With New Venture, Ex-Olo Execs Launch 858 Partners
Formerly of Olo, Marty Hahnfeld and Juan George launched 858 Partners to advise and invest in restaurant tech.
ItsaCheckmate Expands Platform with Open Tender Acquisition
ItsaCheckmate is dramatically expanding its feature set with the acquisition of Open Tender.
Qu Names Niko Papademetriou as Co-Founder
Restaurant technology platform Qu appoints Niko Papademetriou to co-founder. Niko has been central to the company’s growth for nearly a decade.
ezCater Branches into Solo Workplace Meals
Taking a page from the Foodsby business model, Boston-based ezCater is launching a new service called Relish that it’s billing as a “new way to feed offices of any size” in response to the ongoing pandemic that has decimated the traditional catering market. In...
Square Offering On-Demand Delivery Through Postmates
Square, the popular point-of-sale platform for restaurants and retailers, has announced a new On-Demand Delivery service giving merchants the ability to accept and fulfill delivery orders that come through native platforms. As part of this new service’s launch, Square...
Taming the Delivery, Expo Line Dragons with Cameras and AI
With algorithms determining the most efficient cooking order for line cooks and AI-enabled cameras that detect order accuracy right as meals come out of the oven or off the line, Dragontail Systems is helping some of the largest restaurants like Domino’s and Pizza Hut...
Novel Boat Delivery ‘Skipper’ Envisions Fleet of Delivery Boats
There’s a new delivery platform in town that’s doubling every day. BoatGrub is thriving in a very hyper local market: the two square miles between Lobster Cove, Wingaersheek Beach and the Annisquam Lighthouse. If you’re unfamiliar, that’s the Ipswitch Bay side of the...
Uber Launches New Features Including Priority Delivery
Uber unveiled a handful of new features in June designed to make the ordering experience better for consumers. The new features include restaurant rewards, an enhanced pick-up experience through the app and priority delivery. Priority delivery, no doubt, is the...
Light Shines on ‘Partnership’ in Yum Brands-Grubhub Lawsuit
A lawsuit between Yum Brands and Grubhub shows that delivery partnerships based on big enterprise contracts can be as contentious as those at an independent single unit. In short, Yum sued Grubhub after the delivery platform raised fees and pulled out of a contract...
Dark Grocery Expands, May Stick After COVID
Dark kitchens and virtual restaurants continue to expand across the country, but as the pendulum of food spending swings back toward grocery, a similar model is expanding rapidly there as well. While a dark grocery store sounds like nightmare fuel out of a zombie...
Starbucks Closing 400 Stores, Going All In on Off-Premises
Coffee juggernaut Starbucks is closing up to 400 of its North American stores over the next 18 months, while simultaneously accelerating plans to open around 300 new locations focused on carryout and pickup. Embedded within its latest 8-K filing with the Securities...
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Research
New Survey Shows Meal Kit Growth and Churn
A new study from Market Force Information about the U.S. grocery industry shows significant churn for meal-kit delivery services where all the needed ingredients and recipes are shipped directly to homes.
The Deliverers
Catering Industry Innovates as Demand Returns
After a major slowdown because of the coronavirus pandemic, large events with plenty of people to feed are making a comeback.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Alphabet’s Drone Division, Wing, Hits 100K Delivery Milestone
Wing, Alphabet’s drone subsidiary, surpassed the 100,000-customer delivery mark in recent days, following years of test deliveries.