Loyalty Is a Tool With Many Dimensions and Infinite Upside

Blaze Pizza, Kahala Brands, and Cooper’s Hawk share their secrets for locking in long-term customers.

KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z

KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.

Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status

Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.

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ParTech, Revolution Team Up On Table Service

ParTech, Revolution Team Up On Table Service

ParTech, a restaurant and retail point-of-sale provider, has partnered with Restaurant Revolution Technologies and its Order One Maverick digital ordering product to help restaurants grow their off-premises business by offering more ways to order for delivery,...

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ChowNow Rolls Out Its Loyalty

ChowNow Rolls Out Its Loyalty

ChowNow, one of several companies helping restaurants generate and fulfill their own in-house delivery orders, has rolled out a loyalty membership program that it says can help independent restaurants remain profitable as takeout and delivery remains the mainstay of...

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Kitchen United Opens First of Many Shared Kitchens

The idea of a virtual restaurant powered by a ghost kitchen has been a trendy topic in the food on demand space, but the first company built around the concept is now operating out of Pasadena, California. Kitchen United’s soft opening, friends and family nights and a...

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The Deliverers

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Best Practices

What are your peers doing in delivery? Get some of the best practices out there.