Loyalty Is a Tool With Many Dimensions and Infinite Upside

Blaze Pizza, Kahala Brands, and Cooper’s Hawk share their secrets for locking in long-term customers.

KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z

KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.

Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status

Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.

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Zume, &pizza Team Up on Mobile Kitchens

Zume, &pizza Team Up on Mobile Kitchens

Zume, a California-based brand focused on creating a more sustainable food system, is partnering with &pizza, a popular East Coast pizza chain, to use its Forward Mobile Kitchens to expand the restaurant brand into new markets and test products before adding them...

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Data Shines Spotlight on Delivery Consumers

New data shines a light on delivery consumers and their habits. Numerator, a market research and consumer insights company, took a look at some 450,000 American consumers to glean some information about their collective appetite for delivery. The big numbers: The...

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Kitchen United Hauls in Another Huge Investment

Kitchen United Hauls in Another Huge Investment

The cash is still gushing into the delivery ecosystem, with Kitchen United recently announcing another $40 million infusion to the Google-backed national ghost kitchen operator. Its Series B funding round was co-led by RXR Realty, one of New York City’s largest real...

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