The Latest News
Cunningham Restaurant Group Takes Control of Delivery by Ditching Third-Party Apps
After facing frustrations with third-party delivery apps, a Midwest operator launches direct delivery from a central kitchen.
Amid Slew of New Restaurant Tech Solutions, Focus On What Aids Worker Efficiency
The collection of efficiency-forward technology keeps growing, but restaurant operators need to understand where to put those tools to use.
Online Ordering Platform ChowNow Acquires Cuboh
ChowNow merges with Cuboh in an effort to expand online ordering and marketing tools for restaurants.
Robomart Unveils Ambitious Expansion Plans for Autonomous Store-hailing Fleet
California startup establishes Autonomous Retail Collective as it scales beyond Los Angeles.
“Cookin” Up Growth: Toronto Homemade Delivery Startup Expands to U.S.
A new Toronto-based food delivery app “Cookin” brings talented cooks’ homemade creations right to consumers’ doorsteps.
Chick-fil-A Opens Break Room for NYC Delivery Workers
The space is open to all third-party delivery workers to rest, use the bathroom, charge their phones and warm up between deliveries.
Kiwibot Secures $10M in Financing to Build More Bots
Kiwibot gears up for expansion, securing $10 million in financing from Swiss-based asset financing group Kineo Finance.
DoorDash Predicts Further Growth as Orders Jump 30 Percent
DoorDash reported strong fourth-quarter results showing that gross order volume increased 29 percent from the prior year.
Swipeby Launches ‘Groundbreaking’ AI
Swipeby has launched what it calls a pioneering tool to help restaurants generate realistic images based on menu descriptions and headlines. Called Swipeby Snapshot, the new feature incorporates Open AI and Stability AI text-to-photo models to help restaurants make...
Restaurant Deep Dive: Frank and Andrea
A New York Style pizza by-the-slice and Philly cheesesteak hub brings East Coast classics to the Midwest.
Grubhub Waives Fees, Adds Features to Direct
After first introducing Grubhub Direct in 2021 as a commission-free platform for smaller, independent restaurants, the delivery provider decided to waive some of the fees for restaurants using this white-label service. Grubhub Direct allows restaurants to create,...
Unboxing the Pinnacle of Take-and-Bake
Celebrating Valentine’s Day with the Paris Dining Club—the epitome of take-and-bake luxury.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Novel Ghost Operator JustKitchen Set to Land in U.S.
JustKitchen is riding a wave of investment and success in Asian markets into the frothy waters of U.S. ghost kitchen industry. The company just raised $24 million for several international expansion projects that also include Singapore and the Philippines. The key...
Research
FOD Lab: Burrito Delivery Challenge
After dipping spoons into delivered ice cream this summer, four members of the Food On Demand brain trust ordered burritos for lunch on a perfectly normal, 25-degree day in Minneapolis. Looking for a mix of variety and control, we ordered from two national chains and...
The Deliverers
Uber Eats Debuts Multi-Store Ordering
Uber Eats introduced multi-store ordering that allows consumers to order from two restaurants, C-stores or liquor stores at the same time with no additional fee.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Deloitte Study Underscores the ‘Takeover of Takeout’
A new Deloitte survey shows 70 percent of people are ordering as much takeout or delivery than they did before the pandemic.