The Latest News
CAVA Plans to Launch New Loyalty Program, Delve Further into Automation this Year
The fast-casual chain is looking at AI to streamline kitchen operations as digital orders account for 36 percent of total revenue.
Outstanding Operator: ClusterTruck
ClusterTruck is recognized for its streamlined delivery process, fueled by a robust back-end software and driver-first mentality.
CVS Pharmacy Items Now Available on Grubhub
CVS is the newest addition to Grubhub’s convenience offerings, which also include GoPuff, 7-Eleven, and Rite Aid.
Outstanding Operator: Dog Haus
Taking Dog Haus’ digital prowess to the next level is among the top priorities under new CEO Michael Montagano.
Restaurant Inflation: Final CPI Report of 2022
Inflation saw a slight cooling in November, with food away from home CPI at 8.5 percent year-over-year.
FDA Offers Third-Party Delivery Food Safety Guidance
As consumers increasingly order food from various online retailers, including ghost kitchens and third-party delivery, a new federal document offers companies delivery safety recommendations.
Ovation Founder Shooting for a Series A
Ovation says its goal of a Series A is in reach as investment activity slows.
EatStreet Driving Toward ‘Possible Bankruptcy’
EatStreet, a Madison, Wisconsin-based third-party delivery provider, is reportedly edging toward bankruptcy or liquidation.
Nextbite, Vroom Partner on Convenience Store Delivery
Vroom Delivery partnered with Nextbite’s/Ordermark to enable C-stores to add delivery.
Kiwibot Rolls Out New Robots, University Partnership
Kiwibot is delivering its latest robots to Loyola Marymount University in Los Angeles.
Restaurant Deep Dive: Nightingale
A look into the business and delivery of an upscale, elegant restaurant in Minneapolis, Minnesota that features a variety of snacks as well as small and large plates.
Instant Grocery Delivery Getir Acquires Competitor Gorillas
Rapid-grocery delivery startup Getir has acquired rival Gorillas in a transaction reportedly valued at $1.2 billion.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
ChowNow Sees No Delivery Slowdown, Few Closures
Even as the vaccine rolls out, warmer weather returns and pandemic-fatigued consumers seek to dine out however they can, the volume of delivery orders remains high. That's according to ChowNow CEO and co-founder, Chris Webb. The leader of the online food-delivery...
Research
DoorDash Extends Lead Over Grubhub
As an early winter blows its way into parts of North America, the delivery winds continue to shift as DoorDash expands its market share lead over Grubhub, which dropped to third place behind UberEats. These findings are according to exclusive research from Edison...
The Deliverers
Uber Eats, Deliveroo, Just Eat, sign UK Road Safety Charter
The voluntary charter comprises ten road safety principles, aiming to keep motorcycle couriers and other road users safer.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
“Jukebox” Robotic Bartender Mixes Up Industry with Speedy Service
Designed to cut long lines at stadiums and high-volume events, the Rotender whips up cocktails and drinks in less than 30 seconds.