Paytronix, Voicify Partner on Voice-Based Restaurant Ordering
Get ready to have more conversations with digital assistants in stores and restaurants. Paytronix, a customer experience management provider for restaurants and convenience stores, has partnered with Voicify to bring conversational voice ordering to a range of...
Food Rocket, Circle K Bring Rapid Delivery to Charlotte
Eight months after Circle K’s parent company led a $25 million investment in Food Rocket, the San Francisco-based rapid delivery provider announced a joint expansion to deliver groceries and convenience products in Charlotte, NC. Through its app, Food Rocket will...
Robot Delivery Startup, Nuro, Lays Off 20 Percent of Workforce
Nuro, the autonomous delivery startup, is laying off about 20 percent of its staff, or 300 people, according to an email sent to employees. In the email published online, co-founders Jiajun Zhu and Dave Ferguson wrote, “laying off team members is always the last...
PizzaForno Puts Vending Machine Tech on Display at RFDC
It may have been the aroma of pizza that lured a crowd of curious bystanders to the PizzaForno booth, or maybe it was the automated pizza oven baking pies at rapid speed. One of 299 exhibitors at the annual Restaurant Finance & Development Conference in Las Vegas,...
Thanx CEO: Remove Your Dependency on Discounts
Thanx founder and CEO Zach Goldstein believes restaurants should move away from discounting as a primary feature of loyalty programs. After rolling out its Loyalty 3.0 platform, he’s urging decision-makers to think strategically about guest engagement and customer...
Starship Launches In-App Robotic Delivery at Missouri S&T
Students and faculty at Missouri University of Science and Technology in central Missouri now have access to robotic food delivery thanks to a partnership with Starship Technologies that placed 16 hard-working, autonomous bots on campus. Starship’s fleet of on-demand...
DoorDash Enacts Driver, Customer Safety Program
DoorDash rolled out a range of updates designed to make ordering delivery safer for Dashers, customers and merchants. They include real-time safety alerts, a SafeChat program that detects offensive language, and porch light reminders intended to create a safer, more...
Panelists Discuss How Dynamic Pricing Can Attract Customers and Boost Sales
In the restaurant industry, timing can mean everything. Not only is it a factor with preparing food, it also comes into play when setting menu prices. That was a key part of the discussion Tuesday during a panel about dynamic pricing at the Restaurant Finance &...
Donatos Pizza Testing Smart Saucer, Plans More Automation
Agápe Automation’s tagline is “automate with love,” said Chief Operating Officer Craig Turner, and the company is looking to do just that at Donatos Pizza by putting technology to work in new ways. “It really speaks to our intention of making the kitchen a better...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.