QikServe Partners with Punchh for Ordering and Loyalty
QikServe, a digital ordering and payment solution, announced its integration with PAR Technology’s Punchh, a restaurant loyalty and engagement platform. The partnership provides an integrated web, mobile and kiosk ordering experience, enabling restaurant guests...
GoTab Unveils Manager App, Enhances On-the-Go Management
Restaurant commerce platform GoTab has launched the Manager App, a mobile application that delivers centralized access to management tools to improve daily operations and guest experiences on-the-go. The Manager App is an extension of GoTab’s on-premises dashboard,...
Restaurant Deep Dive: Frank and Andrea
Editor’s note: Restaurant Deep Dive is a new, recurring Food On Demand segment featuring local restaurants across the country and their relationship with delivery and takeout. Craving both a New York Style Pizza and Philly cheesesteak? Then Frank and Andrea has got...
Grubhub Waives Fees, Adds Features to Direct
After first introducing Grubhub Direct in 2021 as a commission-free platform for smaller, independent restaurants, the delivery provider decided to waive some of the fees for restaurants using this white-label service. Grubhub Direct allows restaurants to create,...
Unboxing the Pinnacle of Take-and-Bake
In the midst of ongoing renovations, my husband and I celebrated an early Valentine’s Day with an all-inclusive, take-and-bake meal from James Beard nominated chef Jamie Malone’s Paris Dining Club. The star of the show was clay-baked salmon, alongside foie gras in a...
Chipotle to Test Robotic Makelines
Chipotle will soon begin testing an automated makeline via tech company Hyphen. The San Jose, California-based startup automates the assembly of meals. Its first product, “The Makeline” utilizes robotics and a customized operating system to give busy kitchens an...
Five-Year Forecast: U.S. Online Grocery Sales See Growth
Despite the slowing of U.S. online grocery sales following the peak-pandemic era, the sector projects to maintain annual growth over the next five years, according to Brick Meets Click/Mercatus 5-Year Grocery Sales Forecast. The forecast estimates U.S. online grocery...Brandi Villarreal
Brandi Villarreal Head of Online Food DeliveryUber Direct Brandi leads the Online Food Delivery (OFD) vertical for Uber Direct US & Canada, with a focuson bringing Uber’s technology and courier network to restaurant brands’ first party deliverychannels. Her team...Steph So
Steph So Head of Digital ExperienceShake Shack Steph So is Head of Digital Experience at Shake Shack. She oversees digital marketing, digital product roadmap and strategy and third-party delivery partnerships. Since joining the company in 2019, Steph has been...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.