The Latest News
Value Pricing Isn’t Going Anywhere. Thanks, $18 Big Mac.
The era of value pricing is here. We spoke with three analysts to understand what it all means.
Serve Robotics Stock Surges Amid Investments
Serve Robotics stock surged Thursday 187 percent after Nvidia took a 10 percent stake in the company.
Global Surveys Show Importance of Loyalty and Time of Day
New surveys from Europe and Canada provide insights that American operators can learn from.
Avride is the Latest Tech Startup to Launch Food Delivery Robots in the U.S.
Though kitchen automation is gaining traction, delivery robots are proving themselves vital in a growing market.
Wonder Abandons Van-Based Model
Wonder is moving away from its roots as a van-based, on-demand meal courier platform.
C3’s Joey Simons Joins Montclair Hospitality as CEO
Joey Simons, formerly the senior vice president of operations at C3, has joined Montclair Hospitality Group as CEO.
Canada’s First Permanent Delivery-Fee Cap Kicks Off in British Columbia
Third-party delivery companies in British Columbia can charge restaurant fees no more than 20 percent of the dollar value of an order.
Amazon Prime Air Starts Drone Deliveries in California, Texas
Amazon Prime members in two towns—one in California and another in Texas—have begun receiving drone deliveries.
DoorDash Begins Package Pickup for Retail Returns
DoorDash can now be used to help customers return retail packages through major carriers including UPS, FedEx and USPS.
Ottonomy Unveils Autonomous ‘Ottobot’ at CES
Ottonomy.IO showed off its Ottobot Yeti, which the company claims is the first fully autonomous delivery robot that can handle curbside, first-mile and last-mile deliveries.
GYRO launches Hotel, Restaurant Distribution Robot at CES
GYRO launches its Distribution Robot, to provide hotels with 24/7 delivery of room services and responsive food delivery at restaurants.
Restaurant Inflation: Final CPI Report of 2022
Inflation saw a slight cooling in November, with food away from home CPI at 8.5 percent year-over-year.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
SoftBank Doubles Down on Delivery with $120M Ordermark Investment
Softbank, the Japanese private equity firm that has been a major backer of DoorDash and Uber, announced a $120-million funding round for L.A.-based Ordermark to help the online order management provider and virtual restaurant operator grow and expand its offerings.
Research
Why Dunkin’ Inked a Close Deal with Grubhub
When a big brand jumps into delivery, there’s a big decision to make: Do you open the brand to every delivery provider possible to meet the delivery consumer everywhere or forge a deeper partnership with a single partner? For Dunkin’ Brands, the answer was a close...
The Deliverers
DoorDash Accelerates New York, New Jersey Restaurants
DoorDash announced the latest round of $10,000 grants and intensive training for 20 restaurants in New York and New Jersey.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
PizzaForno Puts Vending Machine Tech on Display at RFDC
It may have been the aroma of pizza that lured a crowd of curious bystanders to the PizzaForno booth.