The Latest News
A Behind the Scenes Look at the Robot-Run Restaurant CaliExpress by Flippy
Miso Robotics plans to debut a massively upgraded version of Flippy next month. The next-gen robot fry cook will be faster and smaller.
ConverseNow Teams with Valyant to Accelerate Voice AI in Drive-Thrus
Fueled by the restaurant industry’s push to use tech for better efficiency, two big AI-voice ordering players have joined forces.
Delivery Hero Prepares To Write a Lot of Zeros
Delivery Hero gets hit with a whopper of a fine from the European Commission.
Report Reveals How QSRs Can Create Marketing in the Moment With AI
Nearly 70 percent of QSR sales nationwide take place in drive-thrus, and thanks to new technology, marketers see a way to connect with customers like never before.
Uber, Cartken Bringing Sidewalk Robots to Miami
Uber Technologies has partnered with Cartken to bring automated deliveries to Miami.
Brightloom Announces New Partnerships, Integrations
Brightloom, a customer growth platform, has formed new partnerships with Lunchbox and Utiliti.
McDonald’s Tests New Drive-Thru Format
McDonald’s unveiled its new test restaurant, a smaller format specifically designed for speed and pickup orders.
Chipotle Partners with ASAP for On-Demand Delivery
The on-demand delivery platform ASAP.com announced a nationwide food delivery agreement with Chipotle.
Taco Bell Launches In-App Delivery with DoorDash
Taco Bell launches in-app delivery, that lets customers order delivery directly through its app and gain access to exclusive deals.
Kiwibots, with Grubhub, Heading to More College Campuses
Delivery robots are conquering additional U.S. college campuses, with Grubhub and Kiwibot as the latest partnership.
Noah Glass: Shifting From ‘Borderless’ Pay to Autonomous Delivery
Olo CEO Noah Glass has turned his attention to reinventing the experience of dining inside restaurants.
Orders.co, Nash Partner on Delivery Management
A partnership between Orders.co and Nash gives restaurants an additional option for delivery management and last-mile fulfillment.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
CloudKitchens Spends Big on 40 New Properties
Recently revealed real estate documents provide another hint at what ghost-kitchen builder CloudKitchens has going on behind the scenes. According to The Wall Street Journal, CloudKitchens has gobbled up 40 properties across the country, spending more than $130...
Research
DoorDash, Chain Restaurants Setting the Pace in Delivery
DoorDash is adding the most new restaurants to its platform compared to its competitors, driving significant market share gains for the largest U.S.-based delivery provider, according to a new study from KeyBanc Capital Markets. Now with more than 233,000 restaurants...
The Deliverers
Grubhub Teams with Joco to Open “Rest Stop” for NYC Delivery Workers
Grubhub and shared e-bike platform Joco have partnered to create space for food delivery workers in NYC to rest and recharge.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Delivery Leaders Improving Journey from Kitchen to Customers
Efficiency is an important element of the restaurant industry, and the increase in delivery demand means more is being done to make that front more effective, too.