Loyalty Is a Tool With Many Dimensions and Infinite Upside

Blaze Pizza, Kahala Brands, and Cooper’s Hawk share their secrets for locking in long-term customers.

KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z

KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.

Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status

Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.

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Outstanding Operators

Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

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Finance

All things finance, mergers, acquisitions and funding from around the industry.

Kitchen United Expands Team, Signs Two Locations

Kitchen United had some big, aggressive goals. Last year, Founder and CEO Jim Collins laid out the path to 15 locations open or under way by the end of 2019. It’s the hallmark in the restaurant industry to over-promise and hope everyone forgets about it, but given a...

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Research

Data and insights from around the Food On Demand space.

Eatsa technology to Power Virtual Restaurant in Singapore

Eatsa, a technology provider in the restaurant space known for its novel “automat-like” digital cubbies for food pickup, has moved into the virtual restaurant space. In a partnership with Deliveroo, a UK-based food delivery company, the firm will now power a virtual...

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The Deliverers

All the news from the biggest and smallers third-party delivery firms.

Best Practices

What are your peers doing in delivery? Get some of the best practices out there.

Two Ghost Growth Mindsets from Qdoba, WOWorks

Two restaurant companies are scaling up their ghost kitchens, and they're taking some slightly different approaches to make ghost operations fit with their brands. Health-focused WOWorks, the parent company of Saladworks, Frutta Bowls, Garbanzo Mediterranean and The...

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