The Latest News
The Global Convergence of Restaurant Delivery and Rapid Grocery Delivery Services
The food delivery landscape continues a dramatic transformation as restaurant delivery and rapid grocery delivery services increasingly overlap.
SoundHound AI Acquires Allset and Goes All In on Voice Ordering
Soundhound AI sets its sights on building a voice-commerce ecosystem.
Subway Footlongs Take Flight for World UFO Day
While alien enthusiasts were scanning the skies for unidentified objects on World UFO Day Monday, they may have noticed something else—flying footlongs.
Moto Pizza Sets Stage for Restaurant Automation
Moto Pizza is no stranger to automation. The growing chain continues to test and implement kitchen robotics. Most recently, teaming with Cibotica to launch an automated salad makeline.
Olo Adds Card-Present Kiosk Payment Processing, Among Other Updates
Olo unveiled a slew of 10 new features across its primary categories: Order, Pay and Engage, including Card-Present Payment Processing for kiosks.
ItsaCheckmate Releases Reconcile to Consolidate Third-Party Orders
ItsaCheckmate is promising brands they can simplify the process of tracking and reporting third-party statements into one unified view with its new Reconcile product.
Chipotle Tests ‘Autocado” a Guacamole Prep Robot
Chipotle aims to slash employee time spent preparing their signature guacamole with new robotic prototype.
Velvet Taco Leans on AI for Latest Feature: The Chat GPTaco
Velvet Taco launches the Chat GPTaco as part of its weekly taco feature—one of the first AI-generated menu items in the fast-casual dining scene.
UPDATED: Domino’s Inks Delivery Partnership with Uber Eats
After years of holding out, Domino’s signed a deal allowing U.S. customers to order through Uber Eats and Postmates.
Buffalo Wild Wings Opens Delivery-Focused Concept in Kansas
Buffalo Wild Wings opened its latest Go-branded location in Shawnee, Kansas, the Inspire Brands-owned restaurant’s takeout- and delivery-focused model.
Stefania Mallett Steps Down as ezCater CEO
Stefania Mallett, co-founder and CEO of ezCater, is stepping down and turning over the top spot to Ashwin Raj, an experienced e-commerce leader and rideshare vet.
Ovation Releases Call-to-Text Feature
Restaurant customers will soon have a new way to share feedback about their latest dining experience with a new Call-to-Text feature from Ovation.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
DoorDash to Acquire Wolt for $8 Billion
DoorDash has agreed to acquire Wolt, a Helsinki-based delivery firm in an all-stock transaction valued at $8.1 billion.
Research
Uber Vets Quickly Scale Virtual Kitchen Co.
Like the brass at most ghost kitchen brands, Virtual Kitchen Co. CEO Ken Chong is reticent to share many details about his fast-growing network of Bay Area delivery-only kitchens he founded with fellow Uber vet Matt Sawchuk. After starting in 2018, the company has six...
The Deliverers
ParTech Partners Up with DoorDash
ParTech announced a new technology partnership with DoorDash, the largest U.S.-based third-party delivery provider.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Smashburger Taps Curbit, Bridging Gap Between Digital Operations and Physical Kitchen
Utilizing AI-powered order throttling, the platform synchronizes online order “promise times” with real-time kitchen capacity.