The Latest News
McDonald’s Rolls Out Cash Accepting Kiosks, as Labor Costs Rise
The adoption of kiosks trend continues industry-wide. And now, the Golden Arches have launched cash-accepting kiosks that dispense change.
Nuro Shifts Focus from Delivery Robots to Licensing its Autonomous Tech
Nuro is eyeing both delivery providers and ride-hailing services, as it states its technology has advanced to transport both goods and people.
Chipotle Employs a Robot Called Autocado
Chipotle steps confidently into an automated future by placing its Autocado robot in one store and its Augmented Makeline in another.
Dlivrd Debuts a Driver App and Takes Ownership of Its Tech Stack
Dlivrd rolls out its first driver app and feasts on the catering resurgence.
Wix Expands Square Integration
Wix announced an extended integration with Square allowing restaurants to sync their Wix Restaurants site with their Square accounts.
Velvet Taco Looks to Off-Premise Growth with Redesigned “Taco Lane”
Velvet Taco debuts redesigned ‘Taco Lane’ in North Frisco, setting precedence for future openings with emphasis on to-go.
Lunchbox Gives Processing Power Back to Operators with New Payments Tool
Online ordering company Lunchbox unveils a new feature that gives restaurants more flexibility in controlling their payment processes.
Union Square Hospitality Group Selects Thanx to Power Loyalty
By partnering with Thanx, the hospitality group will deploy new iOS and Android apps featuring a revamped loyalty program and ordering experience.
Uber Eats, Cartken Expand Sidewalk Robot Deliveries to Virginia
Robotic sidewalk deliveries are coming to Fairfax, Virginia, as Uber and Cartken expand their partnership.
Olo Connect Aims to Accelerate Restaurant Tech Innovation
Olo unveiled a new ecosystem of integrated technology and service partners called Olo Connect to accelerate industry innovation.
Helbiz Kitchen Expands to New York City
Helbiz Kitchen is opening its first NYC ghost kitchen at West 38th Street.
Study Shows Rising Delivery Price Premiums
A study by Gordon Haskett Research Advisors showed the average 3PD pricing premium is at 19 percent compared to dine-in.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Olo Builds for Remaining Enterprise Market
Olo, the massive online ordering and integration company is still growing, but it's tackling all manner of little issues as it does. Chief Customer Officer Marty Hahnfeld said, addressing the elephant in the industry, COVID-19 was an incredible time to be a digital...
Research
FOD Team Takes on Grueling Ice Cream Delivery Test
After writing about the new deal with Cold Stone Creamery parent, Kahala Brands and DoorDash, folks in our office got a strong hankering for some ice cream. We decided to take on the hard work of putting Cold Stone’s delivery to the test to see how well it can deliver...
The Deliverers
Grubhub Partners with Sonesta for Hotel Delivery
Through a new partnership with Grubhub, guests at more than 120 Sonesta Extended Stay Suites and Simply Suites hotels in the U.S. can now access mobile ordering and delivery.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Starship Delivery Bots Hit “Industry First” Milestone in Miles Traveled
Starship’s autonomous delivery robots have surpassed the 10 million km mark (over 6 million miles) in distance traveled across the world.