Loyalty Is a Tool With Many Dimensions and Infinite Upside

Blaze Pizza, Kahala Brands, and Cooper’s Hawk share their secrets for locking in long-term customers.

KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z

KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.

Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status

Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.

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Refraction AI Bots Roll into Austin

Refraction AI Bots Roll into Austin

Pizza fans in in Austin can now get their pies delivered by Refraction AI's bike-lane robots. A fleet 10 REV-1 bots are making deliveries for Austin institution Southside Flying Pizza. Customers in three Austin neighborhoods can place orders with the restaurant and...

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OPU

Outstanding Operators

Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

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Finance

All things finance, mergers, acquisitions and funding from around the industry.

Kitchen United Nabs Lightning-Fast $10M Series A

Just how excited are investors about the ghost kitchen industry? Well, according to Kitchen United CEO Jim Collins, they are pretty eager. “I think we opened and closed the round in about two days,” said Collins. The outcome of that fervent desire for ghost kitchens...

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Research

Data and insights from around the Food On Demand space.

Omnivore’s Well-Funded Delivery Insight

Last year when Coca-Cola led a $10 million investment into delivery software brand Omnivore it marked the biggest, flashiest big-food brand jumping into the delivery landscape to date. Months after the big news, California-based Omnivore is positioning itself as an agnostic asset to restaurant operators trying to decide whether to deliver and cater, how many brands to work with if they do, and how to connect it all in a way that doesn’t cause headaches in the back of the house.

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The Deliverers

All the news from the biggest and smallers third-party delivery firms.

Best Practices

What are your peers doing in delivery? Get some of the best practices out there.