The Latest News
DoorDash Partners With Lyft On Discounts and Upgrades
Not only will consumers receive savings, they will receive a nightlife report.
7-Eleven Ramps Up Fast Casual Strategy with 600 Food-Focused Stores
7-Eleven plans 600 new food-focused locations by 2027 to boost hot food offerings and attract on-the-go consumers.
Richtech Robotics Becomes a Franchisee Inside 20 Walmart Stores
It has a beverage-making robot named ADAM and a waiter named Matradee. You got to love it.
Toast Survey Shows Operator Commitment to Off-Premises
Look for more usage of AI as well.
Buffalo Wild Wings Opens Delivery-Focused Concept in Kansas
Buffalo Wild Wings opened its latest Go-branded location in Shawnee, Kansas, the Inspire Brands-owned restaurant’s takeout- and delivery-focused model.
Stefania Mallett Steps Down as ezCater CEO
Stefania Mallett, co-founder and CEO of ezCater, is stepping down and turning over the top spot to Ashwin Raj, an experienced e-commerce leader and rideshare vet.
Ovation Releases Call-to-Text Feature
Restaurant customers will soon have a new way to share feedback about their latest dining experience with a new Call-to-Text feature from Ovation.
Big Delivery Providers Bristle at Minimum Wage for NYC Delivery Workers
Following lawsuits from DoorDash, Grubhub and Uber, a NYC judge issued a temporary halt to a new city law which requires minimum wage payments for app-based food delivery workers.
C3’s Citizens Market Atlanta Adds to Area Food Hall Boom
The 25,000-square-foot market offers eight chef-driven, fast-casual digital brands created by C3, including Unami Burger, Krispy Rice and Sam’s Crispy Chicken.
‘Rocket Man’ Delivers Domino’s via Jetpack
Domino’s delivered the world’s first pizza by jetpack to Glastonbury music festival goers in England.
Deloitte Study Underscores the ‘Takeover of Takeout’
A new Deloitte survey shows 70 percent of people are ordering as much takeout or delivery than they did before the pandemic.
Swipeby Brings Big-Brand AI to Small Operators
Swipeby a set of AI-driven features designed to help small restaurants compete with big brands.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Olo IPO Validates Company’s Role in Digital Transformation
Olo, the multifaceted ordering and logistics platform for enterprise restaurants, reached a new milestone on the floor of the New York Stock Exchange. The company went public with an 18 million-share offering. The stock began trading at $32, a more than 20-percent...
Research
Wells Fargo: Delivery Discounting Hits High-Water Mark
In the fifth installment of Wells Fargo’s ongoing delivery-customer survey, analysts Jon Tower and William Miller found that promotions and discounts have reached their highest level to date with big-time TV ad campaigns from most major delivery providers. Zeroing in...
The Deliverers
Grubhub Adds On-Demand Option for Self-Delivery Restaurants, Beefs Up Insights
Restaurants utilizing self-delivery through the Grubhub Marketplace will soon have the option to request on-demand delivery service on a per-order basis.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Instacart Debuts AI Powered Smart Carts for Grocery Shoppers
Instacart’s latest version of its Caper Carts uses AI, computer vision and weight to automatically ring up items as they are placed in the cart.