Loyalty Is a Tool With Many Dimensions and Infinite Upside

Blaze Pizza, Kahala Brands, and Cooper’s Hawk share their secrets for locking in long-term customers.

KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z

KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.

Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status

Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.

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Outstanding Operators

Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

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Finance

All things finance, mergers, acquisitions and funding from around the industry.

Alex Canter Talks Ordermark and Nextbite’s $120M War Chest

After SoftBank Group invested $120M in Ordermark, Alex Canter is hoping one Nextbite’s virtual concepts will become the next Domino’s. In an interview w/Food On Demand, he delved into details of his growth plans and how virtual restaurants can be a boon to restaurants, rather than more competition.

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Research

Data and insights from around the Food On Demand space.

Data Shows Regionalized Delivery Share

There are plenty of reports showing national market share among U.S. delivery providers, but the industry is highly fragmented with some providers far outperforming others in the largest American cities. Grubhub has NYC on lockdown, while DoorDash leads in San...

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The Deliverers

All the news from the biggest and smallers third-party delivery firms.

Best Practices

What are your peers doing in delivery? Get some of the best practices out there.