Loyalty Is a Tool With Many Dimensions and Infinite Upside

Blaze Pizza, Kahala Brands, and Cooper’s Hawk share their secrets for locking in long-term customers.

KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z

KFC’s Chief New Concept Officer, Christophe Poirier, talks about the design behind Saucy, the brand’s first spin-off, where technology and digital innovation play a central role.

Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status

Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around.

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Outstanding Operators

Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

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Finance

All things finance, mergers, acquisitions and funding from around the industry.

Research

Data and insights from around the Food On Demand space.

7-Eleven Delivering to Parks, Urban Destinations

As the world’s largest C-store chain adapts as consumer expectations shift, 7-Eleven announced it will now deliver food and other goods to thousands of remote locations, called 7Now Pins, allowing customers to be reached in public places including parks, beaches,...

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The Deliverers

All the news from the biggest and smallers third-party delivery firms.

Grubhub Lays Off 400 Corporate Employees

Three months after succeeding Adam DeWitt as Grubhub’s CEO, Howard Migdal announced the third-largest U.S. meal delivery provider has laid off 15 percent of its corporate team, which equates to approximately 400 employees.  Migdal posted a message on Grubhub’s media...

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Best Practices

What are your peers doing in delivery? Get some of the best practices out there.