The Latest News
Clover, BentoBox Deepen Integration Focused on Revenue, Data and Loyalty
Clover’s parent company, Fiserv, announced it’s deepening its integration between its POS and BentoBox’s marketing and commerce platform.
Loop Aims to be Co-pilot for Profitable Delivery Strategies
San Francisco-based startup offers an array of products for restaurants to automate backend operations and deploy profitable delivery strategies.
Tray Sees Opportunity after Toast Fee Fracas
Tray sees an opening to bring cloud-based POS to legacy hardware with no mandated credit card processing.
Wonder’s Next Pivot: Buying Blue Apron
Months after abandoning its van-based business model, Wonder purchased Blue Apron for $103 million.
SevenRooms Links Up with Olo, Hints at Deeper Ties
SevenRooms has partnered with Olo to provide relationship management to the restaurant tech giant’s customers.
Chick-fil-A Sued in New York Over Delivery Mark-up Allegations
Two Chick-fil-A customers are suing the chain over its “deceptive and untruthful promises” of flat, low-cost meal delivery.
Reef Kitchens Signs Mega Deal with 800 Degrees
Reef Kitchens is partnering with 800 Degrees Woodfired Pizza to open 500 ghost kitchens over the next five years.
DoorDash Launches $1M Disaster Fund, New Ad Offerings
DoorDash announced a $1 million restaurant disaster relief fund and new advertising tools to help restaurants reach new customers.
Grubhub, Restaurant Strong to Give $4 Million to Independents
Grubhub and The Greg Hill Foundation’s Restaurant Strong Fund will be giving $4 million in grants to support restaurants across the country.
Qu Launches Commerce Cloud for Enterprise Restaurants
Qu launched a new feature called the Commerce Cloud that adds a new level of speed and stability for enterprise restaurants.
Three Restaurants Lean into Delivery and Pickup to Rebuild their Businesses
*This is content sponsored by DoorDash. There has been nothing easy about being a restaurant operator during this last year and a half. Through shutdowns, changing customer habits and relentless uncertainty, three self-made owner-operators leaned into delivery and...
Omnivore Connect Opens API, Speeds Up Tech Tasks
*This is content sponsored by Omnivore. Omnivore is alleviating the headache of testing and implementing restaurant software by opening access to its core API. CEO Dan Singer said, “the updated application programming interface (API), available through the Omnivore...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Report: McDonald’s Renegotiating UberEats Contract
The exclusive contract between McDonald’s and Uber Eats was the biggest deal in the U.S. delivery industry to date, but it’s currently being renegotiated in an effort to lower fees for individual deliveries, according to a report from Bloomberg. Leadership at...
Research
My Day as a Bite Squad Driver
On-demand restaurant delivery would be just a figment of a futuristic imagination without considering the perspective of the thousands of drivers who make this industry’s wheels go round. For a taste of the day-to-day experience, I went through driver training at Bite...
The Deliverers
Uber Eats, Visa Team Up for Greener Restaurant Packaging
$1 million will be accessible to eligible Uber Eats restaurants in New York, Los Angeles, London, Paris and Madrid.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Loyalty Revs Direct-Ordering Flywheel
Direct digital orders are a common goal across the restaurant space, and loyalty has emerged as a way not to push users to order direct but instead entice them with perks, ease and lower fees. Back in 2019, Olo founder and CEO Noah Glass wrote, "The measure of success...