The Latest News
Flybuy Aims to Erase Restaurant Wait Times Via AI-Driven Solution
Flybuy Connect aims to eliminate restaurant wait times and provide a more accurate handoff for drive-thru, pickup or delivery orders.
Hungry House, MegaBite Merge to Form BiteLabs
The merged entity’s goal is to bring its chef-inspired, digitally forward fast casual offering across the Americas.
Uber Eats Launches New Feature to Tackle Hard-to-Find Locations for Couriers
Uber Eats live location feature is designed to help couriers navigate potentially challenging delivery locations, such as parks and playgrounds.
Mad Greens CEO Talks New Restaurant Prototype, Outlook on Drone Delivery
CEO Darden Coors discusses Mad Greens’ digital forward restaurant design, drone delivery and franchise opportunities.
Meal Subscription Service Freshly Shuts Down
Prepared meal delivery service Freshly announces its cease of operations, acquired by Nestlé in 2020, the company updated its website late December to reflect the change.
Wonder Abandons Van-Based Model
Wonder is moving away from its roots as a van-based, on-demand meal courier platform.
C3’s Joey Simons Joins Montclair Hospitality as CEO
Joey Simons, formerly the senior vice president of operations at C3, has joined Montclair Hospitality Group as CEO.
Canada’s First Permanent Delivery-Fee Cap Kicks Off in British Columbia
Third-party delivery companies in British Columbia can charge restaurant fees no more than 20 percent of the dollar value of an order.
Amazon Prime Air Starts Drone Deliveries in California, Texas
Amazon Prime members in two towns—one in California and another in Texas—have begun receiving drone deliveries.
DoorDash Begins Package Pickup for Retail Returns
DoorDash can now be used to help customers return retail packages through major carriers including UPS, FedEx and USPS.
Ottonomy Unveils Autonomous ‘Ottobot’ at CES
Ottonomy.IO showed off its Ottobot Yeti, which the company claims is the first fully autonomous delivery robot that can handle curbside, first-mile and last-mile deliveries.
GYRO launches Hotel, Restaurant Distribution Robot at CES
GYRO launches its Distribution Robot, to provide hotels with 24/7 delivery of room services and responsive food delivery at restaurants.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Olo Beats Expectations in First Earnings Report
Olo continued its post-IPO victory lap after posting its first quarterly earnings results as a public company. The delivery integration and logistics company for enterprise restaurants had a lot of great highlights from the first quarter of 2021. Revenues were up 125...
Research
Delivery Fees Vary Greatly, and They’re Going Up
Delivery consumers aren’t the thriftiest folks out there, as survey after survey says they see the cost of convenience as worth the price. As these delivery networks attempt to make a profit and the economy takes a turn, fees could become a more impactful piece of the...
The Deliverers
DoorDash Adds Grocery Partners as Instacart Goes Public
DoorDash is ramping up its presence in the grocery delivery sector, adding eight new store partners to its marketplace.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Clover Unveils New Kitchen Display System
Clover released its new KDS that aims to provide a real-time look at tickets and key metrics for kitchen staff.